PHONE 250.862.8482 or 800.313.0799
Read what our clients had to say about the programs they attended.


Going to try out some ideas at work and home. ![]()
Jane
Very good mixture of theory, application and practical examples. Excellent presentation vocally good crowd control! Good group activities to maintain involvement. Really neat way to spend a day of professional development. Has given me the tools to improve productivity through more effective use of my time. ![]()
Ken Lukenchuk
Great presence and presentation technique down-to-earth, entertaining, easy manner. Im glad our plan is to continue with these workshops. When I implement the goals I have set from this workshop I will be much more effective at work and healthy as an individual. ![]()
Rob Gibbon
Help to decrease feelings of being overwhelmed...more effective. ![]()
M. Bencze
Excellent reminder and practical ideas to apply! ![]()
Ramona Sousa
Excellent very personable, uses excellent examples. Really enjoyed activities. Help me be better organized, start stomping my negative beliefs that are getting in the way of getting assignments completed more efficiently. ![]()
Jaime Wilde
Always great! ![]()
Pat Smith
Very helpful and useful, thanks Hugh! ![]()
Greg Walker
Improve productivity and job satisfaction. ![]()
Bob Maxey
Thank you...have a great summer look forward to attending more of your workshops. ![]()
S. Boyd
I will be more efficient and effective in moving boulders and less occupied with pebbles and sand. Thank you. ![]()
Christine


Some very useful tips, skills and insights to help me advance my management abilities. ![]()
Glen Cheetham (City of Kamloops)
Great step by step instructions on facing the 'Tiger'. Thank you! ![]()
Carol Riddell (BC WHVICS Corp)
This event will support me to manage communication and conflict with the staff team. ![]()
Leah Dawson (Boys & Girls Club)
Hugh is so dynamic! Love his presentations. ![]()
Heidi Ogilvie
Thanks very motivating thought provoking. ![]()
F. Anderson
Super course. Well worth the time and cost. Great techniques and understanding of a sensitive topic. ![]()
Mike Mitchell
Really helped to clarify ideas. ![]()
- Rob Smith
Showed me how to focus on the problem not the person. Very clear and concise with information and kept everyone involved. ![]()
Ken Wilk
Good conflict resolution tool. Great negotiation skills to get to win/win. ![]()
Jackie F.
Feel the material took the teeth from the tiger. ![]()
E. Duckworth
Improve communications provides a better way to resolve conflict. ![]()
Les McKinnon
This will help me come to a resolution, either positive or negative, at our particular situation I am dealing with at work. ![]()
Duncan Harvey


Re-affirmation of all the small things we forget to use everyday to make our interaction with others successful. ![]()
Ken McWilliams
Information directly related to daily activity meetings, how to encourage people to 'buy in'. Enthusiasm is appreciated. Good progression of subject material between segments. Good involvement and examples of team building. Very useful information will be used in daily operations on a frequent basis. ![]()
Robert Bauer
Enjoyed working with my new team. ![]()
Debbie Taylor
Great content all relevant information. Dynamic & positive instructor the day flew by! Lots of opportunity for involvement with everyone present. We are in the process of rejuvenating our team and these items are all excellent tools to guide us. ![]()
Myra Cox
Helped me be more aware of my co-workers environment. Also, the reward of investing in the team as a whole. ![]()
Isabel Picotte
Its relevant, its an investment I want to make. ![]()
V. Gafka
Provide a positive opportunity to tackle a situation. ![]()
Kevin Dack
More proactive approach to my work schedule. ![]()
Paul S.
Always enjoy Hughs presentation. ![]()
Lesly Vissir


Bob is great. Well spoken, clear. I felt very comfortable talking about my fears and being honest. Loved the little games and activities. ![]()
Kristen Meersman
30 years too late! Great program and instructor. Thank you! ![]()
Ron Philpott
Very knowledgeable and experienced. Excellent course. Workable, sensible solutions. ![]()
Laura Adams
Extremely helpful , useful information. I now perfect 5s are usually never expected. I found this program to be exemplary. Should have learned this 20 years ago. Thank you, Bob! ![]()
Karen Mellor
Very practical information. The best leadership program of the many I have attended. Informative and fun! ![]()
Ron Philpott
Extremely beneficial, the two days went by very quickly, very enjoyable and pain free. ![]()
Tanya B.
Excellent examples delivered with a touch of humour. Exceptional! Encouraged everyone to participate. ![]()
Karen Mellor
Great course. Very well presented. ![]()
Michael Murphy


Breathing and relaxation techniques will probably be most effective with outside areas which will certainly carry over into work. ![]()
P. Dungey (Port Moody Police)
Excellent! Very enjoyable. Above expectation. ![]()
Veronica Gossen


Awesome seminar and very informative and fun. ![]()
Larry Cowen
Kept my attention with humour. ![]()
Shelly Alex
Excellent beyond expectations. ![]()
Sarah Festerling
Excellent. ![]()
Pete Leiding
Made an eight hour sit down more interesting than my professors have ever done. ![]()
Sarah Swain
Fantastic, I hope you come back to follow up. ![]()
Blair Goguich
This was an excellent session Hugh...and Im not easy to please as I have very high expectations. Looking forward to having you do more sessions for OIBDC/OIB. ![]()
Tanya Swaren
Stresses reminder of importance of customer service and perception and impact on others. ![]()
Milly Marshall
It has brought up topics you dont really think about while youre working, but how it was presented today I will remember them probably often. ![]()
Stephanie Currie
Remind me to look at every day as a fresh, new interesting day and follow through with that thought when doing my job and working with customers. ![]()
Kathy McGrath
Challenges past behaviours and actions to take service delivery to the next level. ![]()
David Urban
Very informative/practical and helpful. Excellent very dynamic and interesting! It will help me change my attitude about certain tasks, and help me tackle them more efficiently. Will also help me be more empathetic to "difficult customers". ![]()
Sabina
Bring knowledge and different ideas to existing issues. Enjoyed the day very worthwhile. ![]()
Teri Hudie
